Policies

 

PRIVACY, SAFETY AND GDPR

  1. Introduction and Scope: This Privacy Policy outlines how Ancient Earth (referred to as "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") on our website and during the provision of our online services. This policy applies to all visitors, users, and others who access our website or use our services.

  2. Information We Collect: We may collect various types of personal information, including but not limited to names, email addresses, phone numbers, location data, and payment information. We collect this information to provide and improve our services and to communicate with you.

  3. How We Use Your Information: We use the collected information for purposes such as providing and improving our services, communicating with you, personalizing your experience, and ensuring the security of our website and services. We may also use the information for marketing and promotional purposes with your consent. If you have provided consent for SMS marketing and contact, you will receive occasional contact through messages. This information will not be shared with third parties. You can opt out of this service at any time. 

  4. Data Security: We implement appropriate technical and organizational measures to safeguard the information we collect. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.

  5. Disclosure of Information: We may disclose your personal information to third-party service providers or business partners that assist us in operating our website and providing our services. We ensure that these third parties adhere to the same level of data protection as outlined in this Privacy Policy.

  6. Your Rights: You have the right to access, correct, update, or delete your personal information. You also have the right to restrict or object to the processing of your personal information. You can exercise these rights by contacting us using the information provided in the "Contact Us" section.

  7. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  8. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website. You can manage your preferences regarding cookies through your browser settings.

  9. Third-Party Links: Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content and practices of these third-party websites and are not responsible for their privacy policies or practices.

  10. Updates to the Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. It is recommended to review this Privacy Policy periodically for any changes.

 Please contact us at support@ancientearthclothing.com for any enquiries

EVENTS AND SAFETY


Ancient Earth host a series of highly successful events and will continue to grow in this area.
As we have expanded, so to have our terms and conditions, in order to promote safe and best practice for our guests, staff and contractors.
Please refer to the specific guidelines of each event to clarify any queries or email support@ancientearthclothing.com for a direct response.
Whilst our restrictions around alcohol or children may change as per each event, some rules remain unchanged:

Events & Safety
- We uphold a 0 tolerance policy to threatening or aggressive behaviour of any sort. Anyone found to be behaving this way prior to or during an event will have their ticket withdrawn and will no longer be granted access.
Anyone displaying antisocial behaviour will also be removed from all Ancient Earth social media and banned from all future events to preserve the community spirit as well as a safety and protection of our environment and hosts.
This rule applies to both public and private events hosted by Ancient Earth.
If your actions are especially antisocial, threatening, dangerous, intimidating or reckless your ticket and access may be withdrawn and as a result your refund forfeited, or an administration charge deducted.

COMPLAINTS AND COMPLIMENTS

Please email us at support@ancientearthclothing.com and in the heading please write: ATTN: Alexandra - Complaint/Compliment. This will ensure your message is forwarded straight to our CEO directly!

 

PLEASE NOTE

Ancient Earth retains the right to amend and update these policies when required. These changes will come into effect as soon as they are published and live on our website.