Introduction: At Ancient Earth, we are committed to protecting your privacy and ensuring your personal information is handled with care, transparency, and in compliance with UK GDPR, the Data Protection Act 2018, and relevant consumer laws.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or engage with our services. By using our website, you agree to the terms outlined below.

What Information We Collect:

• Name, email address, phone number
• Billing and shipping addresses
• Payment details (processed via secure third-party providers)
• IP address/location data
• Preferences or interactions (event signups, opt-ins)

How We Use Your Information: To fulfil orders, provide customer support, improve the website, and send occasional marketing (if you’ve opted in). We do not sell or share your info for third-party marketing.

Marketing Communication: If you’ve opted in, we may send product/event updates via email or SMS. You can opt out anytime using the link in the email or by contacting us.

Data Security: We implement strong safeguards to protect your data against misuse, unauthorised access, or loss.

Sharing Your Information: Only with trusted GDPR-compliant providers like payment processors or couriers — never for marketing.

Your Rights: You can request access, corrections, deletion, or restriction of your data. Contact us at support@ancientearthclothing.com to exercise these rights.

Cookies & Tracking: We use cookies to enhance your experience. You can manage these via your browser settings.

Third-Party Links: External links may be included — we are not responsible for their content or privacy practices.

Data Retention: We keep data only as long as necessary, including for legal or accounting reasons.

Policy Updates: Any updates will be posted on our site and take effect immediately. Check back periodically.

Use of Our Website: You agree to use the site lawfully and without infringing on the rights of others. Introducing malware or attempting to gain unauthorised access is strictly prohibited.

Product Information: While we aim for accuracy, occasional errors in descriptions, pricing, or stock may occur. We reserve the right to correct these without notice.

Order Acceptance: An order confirmation email is an acknowledgment — not acceptance. The contract forms upon dispatch. We may refuse or cancel orders due to availability or pricing errors, with full refunds issued if applicable.

Intellectual Property: All content (text, images, branding, designs) belongs to Ancient Earth or our creators. You may not reuse any content without written permission.

Availability: While we strive for uptime, the website may be temporarily unavailable for maintenance. We reserve the right to make changes without notice.

External Links: We are not responsible for the functionality or content of third-party websites linked from ours.

Your experience matters deeply to us. If you have feedback, questions, or concerns — whether it’s a compliment or a complaint — we’d love to hear from you.

Email: support@ancientearthclothing.com

Ancient Earth reserves the right to update or revise these policies at any time. Any changes will take effect as soon as they are published on our website.

With care,
The Ancient Earth Team 🌿